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Pay By Mail

Prefer to pay your AEP bill by mail?

Simply use the return envelope enclosed with your electric bill. The correct address is printed on the envelope. Your cancelled check is your receipt and serves as proof of payment. Be sure to include the top portion of your electric bill with your payment.

When mailing your payments without the top portion of your bill, be sure to include your name, service address, and electric account number to ensure your account is properly credited. Allow up to 5 days for your payment to be posted to your account.

Please refer to the following mailing addresses if your return envelope is not available or you need to make overnight payments:

If the return envelope is not available, customers in all states may mail payments to:
AEP
PO BOX 371496
PITTSBURGH, PA 15250-7496

Overnight payments are accepted during normal business hours, Monday-Friday, except holidays:
American Electric Power
Attention: 371496
500 ROSS ST 154-0470
PITTSBURGH, PA 15262-0001

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