APPALACHIAN POWER STORM RESPONSE #3
Tuesday, Aug. 11, 9 p.m.
Situation
Appalachian Power Company (APCo) crews continue to make progress restoring service following severe storms that moved through the company's service territory beginning Monday afternoon. As of 9:00 p.m. Tuesday, approximately 24,000 customers remain without power, down from a peak of more than 28,000 at the height of the first storm Monday evening.
APCo’s workforce of 2,000 personnel has restored service to 31,839 customers affected by severe weather since late Monday. Although the peak number of outages reached 28,000, a subsequent round of severe weather on Tuesday afternoon caused new damage and further compromised already weakened infrastructure, resulting in additional power outages for customers. This situation highlights a common challenge during severe weather events, where unstable conditions can leave restored systems vulnerable to further impacts.
The most heavily affected areas remain the greater Charleston area in West Virginia.
Outages
About 20,500 customers are currently without electric service in West Virginia. Areas that were hardest-hit include Charleston, Hico and Hamlin.
More than 3,600 customers are currently without power in Virginia. The areas with the most damage include 430 in Lynchburg; Roanoke and Lovingston.
Storm Response Efforts
Approximately 2,000 APCo personnel are working on restoration, joined by mutual assistance crews from Kentucky, North Carolina and Tennessee. Crews are working extended shifts to restore service as safely and quickly as possible.
Consistent with standard storm restoration protocol, crews first restore power to critical infrastructure, such as hospitals, 911 centers and water treatment facilities, followed by repairs that restore service to the largest number of customers in the shortest time, before moving to smaller pockets and individual homes and businesses.
Weather Conditions
Weather is favorable for power restoration on Wednesday, although there’s potential for a third storm system to enter APCo’s service area on Thursday.
Safety Message
Customers should treat all downed lines as live power lines and stay away from them. Never touch downed power lines or sparking equipment. Keep children and pets away from fallen lines and anything the lines may touch.
Additional safety tips are available at AppalachianPower.com/Safety.
Estimated Times of Restoration (ETRs)
The estimated times of restoration (ETRs) are when Appalachian Power expects to have 90% or more customers restored. Restoration may extend further in isolated instances where extensive repairs are needed.
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Tennessee and Virginia
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ETR
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Lovingston
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11 p.m. Tuesday, Aug. 11
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Lynchburg
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11 p.m. Tuesday, Aug. 11
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Roanoke
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11 p.m. Tuesday, Aug. 11
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West Virginia
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ETR
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Beckley
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11 p.m. Wednesday, Aug. 12
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Bluefield
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11 p.m. Wednesday, Aug. 12
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Charleston
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11 p.m. Wednesday, Aug. 12
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Glasgow
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11 p.m. Wednesday, Aug. 12
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Hamlin
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11 p.m. Wednesday, Aug. 12
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Hico
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11 p.m. Wednesday, Aug. 12
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Huntington
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11 p.m. Wednesday, Aug. 12
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Logan
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11 p.m. Wednesday, Aug. 12
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Madison
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11 p.m. Wednesday, Aug. 12
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Milton
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11 p.m. Wednesday, Aug. 12
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Pineville
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11 p.m. Wednesday, Aug. 12
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Point Pleasant
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11 p.m. Wednesday, Aug. 12
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Ripley
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11 p.m. Wednesday, Aug. 12
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Walgrove
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11 p.m. Wednesday, Aug. 12
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Wayne
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11 p.m. Wednesday, Aug. 12
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Welch
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11 p.m. Wednesday, Aug. 12
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Wheeling
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6 p.m. Wednesday, Aug. 12
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Williamson
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11 p.m. Wednesday, Aug. 12
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For More Information
Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Appalachian Power's Outage Alerts. To sign up, visit AppalachianPower.com/Alerts.
A snapshot view of current outages is available anytime by visiting Appalachian Power's Outage Map.
Next Update: Wednesday, Aug. 12, 9 a.m.